Home / Operations

Operations

WHO WE AREA benchmark for value and dedication

As the sole ground handling agency at Mawlana Jalaluddin Mohammad Balkhi International Airport, we manage every detail that keeps aircraft moving safely, efficiently, and on schedule — from the moment an aircraft enters our airspace to the moment it departs.

Our operations are built on a simple principle: every flight matters. Scheduled passenger service, cargo charter, VIP movement or humanitarian relief flight — we bring the same care, precision and professionalism to the apron.
Operations Balkh Air Services 1280x800

GROUND SUPPORT EQUIPMENTOur Equipment

Balkh Air Services owns all required ground handling equipment. A selection of our fleet is shown below with quantities.

01

Ramp & Apron Services

Trained ground crews handle every movement on the apron with attention to safety and timing.
Marshalling, guidance, pushback & towing
Ground power & air-conditioning supply
Potable water & lavatory servicing
Baggage, cargo & mail loading

02

Passenger Services

Courteous, efficient handling so travelers feel welcomed and cared for at every step.
Check-in & ticketing support
Boarding gate management
Baggage handling & reconciliation
Reduced-mobility & UM assistance

03

Load Control & Flight Ops

Accurate planning behind every safe departure, in close coordination with flight crews.
Weight & balance calculations
Load instructions & load sheets
Flight dispatch coordination
Flight dispatch coordination

04

Cargo & Mail Handling

Acceptance, storage, documentation and loading of freight in line with international standards.
General cargo & perishables
Special & sensitive shipments
Secure documentation & tracking
Timely delivery to aircraft

05

Aircraft Cleaning & Servicing

Fresh, ready cabins between flights for a positive passenger experience.
Interior cabin cleaning
Exterior servicing coordination
Cabin material replenishment

06

Refueling Coordination

Fuel services coordinated with suppliers and crews, the correct quantity, safely and on schedule.
Coordination with fuel suppliers
Crew & flight planning alignment
Strict safety protocols
Air Craft Bas

CAPABILITYReady for any aircraft

Our skilled workforce, modern equipment and disciplined procedures allow us to serve a wide range of airlines and aircraft — from narrow-body passenger jets to wide-body cargo carriers. Whatever the requirement, our operations team is prepared to meet it.

24/7Operations

AllAircraft types

100%Standard Compliant

AT THE CORESafety, Security & Quality

Safety and quality are not separate from our operations — they are woven into every task we perform. From apron crews to load controllers, a strong safety culture is what lets us deliver world-class ground handling, flight after flight.

ICAO & IATA standards

All procedures follow recognised national and international aviation safety, security and quality requirements.

Ongoing training

Personnel receive periodic, department-specific training to stay current with evolving standards and procedures.

Resource discipline

A balanced allocation of resources and a strong safety culture run through every level of our organization.

Welcoming the world to Mazar-e-Sharif

Every flight we handle connects Mazar-e-Sharif to the wider world.
For operational inquiries or to partner with Balkh Air Services, talk to our operations team.
Balkh Air Services delivers safe, efficient, and reliable ground handling at Mawlana Jalaluddin Mohammad Balkhi International Airport, Mazar-e-Sharif, Afghanistan aligned with ICAO and IATA standards since 2013.
Quick Links
Home
About Us
Flight Information
Airports
Our Clients
Media Hub
Contact Us
Our Services
Operations
Cargo Handling
GSE Maintenance
Airport Maintenance
House Keeping
Ramp & Baggage
Get in Touch
Mawlana Jalaluddin M. Balkhi
International Airport (MZR)
Mazar-e-Sharif, Afghanistan
+93702020524